Terms & Conditions – Achieve Vitality

Last Updated: 2025-12-01

These Terms of Use (“Terms”) govern your access to and use of this website (the “Site”), including any pages, forms, features, content, tools, and services made available through the Site, operated by [ LEGAL BUSINESS NAME ] (“Company,” “we,” “us,” “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Important: The Site provides general information and marketing content. It does not provide emergency services and is not a substitute for professional medical advice.

1) Not Medical Advice; No Emergency Use

The Site content is provided for general informational and educational purposes only. Nothing on the Site constitutes medical advice, diagnosis, or treatment recommendations for any individual.

Emergency Notice: Do not use this Site, webforms, SMS, email, or chat for medical emergencies. If you believe you may have a medical emergency, call 911 immediately or go to the nearest emergency room.

2) Regenerative Therapy Information; No Guaranteed Outcomes

The Site may reference regenerative medicine concepts and related services (“Regenerative Therapy”). Information on the Site is not a promise or guarantee of results. Outcomes vary by individual and depend on many factors, including medical history, candidacy, and clinician judgment.

To the extent the Site discusses emerging or investigational concepts, you acknowledge that evidence and consensus may evolve over time, and no statements on the Site should be interpreted as a guarantee of efficacy for any condition.

3) Eligibility; Geographic and Legal Availability

You may use the Site only if you can form a binding contract in your jurisdiction and are not prohibited by applicable law from using the Site.

Services described on the Site are offered only where and as legally permitted. Any references to services are void where prohibited.

4) Appointments, Inquiries, and Communications

Submitting a form, requesting an appointment, requesting information, or otherwise contacting us does not create a provider-patient relationship. Any provider-patient relationship (if any) is formed only through appropriate clinical intake and acceptance by a licensed clinician, consistent with applicable law.

You agree that we may contact you regarding your inquiry using the information you provide, subject to our Privacy Policy and applicable law.

5) SMS/Text and Email Communications

If you provide a phone number, you authorize us to contact you at that number, including by calls and text messages (including by automated technology), for informational, scheduling, and marketing purposes to the extent permitted by applicable law and consistent with the consent language presented at the point of collection.

Opt-Out: You can opt out of marketing texts at any time by replying STOP. For help, reply HELP. Message and data rates may apply.

For additional terms, see our SMS/Text Messaging Terms (linked in the Site footer).

6) Call Recording and Call Tracking

We may use call tracking and/or call recording systems for quality assurance, training, compliance, and marketing attribution. By calling us or requesting a callback, you consent to such monitoring and recording to the extent permitted by applicable law. If you do not consent, do not call us and contact us via email at [ PUBLIC FACING EMAIL ].

7) User Conduct; Prohibited Uses

You agree not to:

Use the Site for any unlawful purpose or in violation of any applicable law
Submit false or misleading information
Attempt to interfere with the Site’s operation, security, or integrity
Access or scrape the Site using automated means without our express written permission
Introduce viruses, malware, or other harmful code
Reverse engineer or attempt to obtain the Site source code except as permitted by law
Use the Site to harass, threaten, or defame others

We may suspend or terminate access to the Site at any time for any conduct we believe violates these Terms or is otherwise harmful.

8) Intellectual Property

The Site and its content—including text, graphics, logos, images, videos, layout, and design—are owned by or licensed to the Company and are protected by intellectual property laws. You may view, download, and print limited portions of the Site for your personal, non-commercial use only, provided you do not remove proprietary notices.

No license or rights are granted to you except as expressly stated in these Terms.

9) Third-Party Links and Services

The Site may contain links to third-party websites or services. We do not control third-party sites and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk.

10) Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

the Site will be uninterrupted, error-free, or secure
any defects will be corrected
the Site or servers are free of harmful components
the content is complete, accurate, or current

11) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY OR ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID TO US THROUGH THE SITE IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

12) Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates and their respective owners, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your violation of these Terms, or your violation of any law or rights of a third party.

13) Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights.

A) Informal Resolution

Before initiating arbitration, you agree to contact us at [ PUBLIC FACING EMAIL ] and provide a brief written description of the dispute and your contact information. The parties will attempt in good faith to resolve the dispute informally within thirty (30) days.

B) Binding Arbitration

If a dispute is not resolved informally, you and the Company agree that any dispute, claim, or controversy arising out of or relating to the Site or these Terms (a “Dispute”) will be resolved by binding arbitration, rather than in court, except as described below.

Arbitration will be administered by a nationally recognized arbitration provider (e.g., AAA or JAMS) under its applicable consumer rules, as modified by these Terms, to the extent permitted by applicable law.

The arbitrator will have exclusive authority to resolve any Dispute, including issues relating to the interpretation, applicability, enforceability, or formation of these Terms, except that a court may decide issues of enforceability of the class action waiver.

C) Exceptions

Either party may seek:

relief in small claims court for qualifying claims, if the claim remains in small claims court; and/or
injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights.

D) Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Unless otherwise required by applicable law, the arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding.

E) Arbitration Logistics

The arbitration may be conducted by telephone, video conference, written submissions, or in person, as determined by the arbitration provider’s rules. The arbitrator may award any relief that a court could award on an individual basis, subject to these Terms.

F) Opt-Out

If you do not wish to be bound by arbitration, you may opt out by sending a written opt-out notice to [ PUBLIC FACING EMAIL ] within thirty (30) days of first accepting these Terms, stating your name and that you wish to opt out of arbitration. Opting out will not affect any other terms.

(If you prefer no opt-out provision, we can remove this, but including it tends to strengthen enforceability.)

14) Changes to the Site or These Terms

We may modify the Site or these Terms at any time. Changes are effective when posted with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

15) Miscellaneous

Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.
No Waiver: Our failure to enforce any right or provision will not operate as a waiver.
Entire Agreement: These Terms, together with our Privacy Policy and other policies linked in the footer, constitute the entire agreement between you and the Company regarding the Site.
Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

16) Contact

Questions about these Terms & Conditions may be directed to:
Name : [ LEGAL BUSINESS NAME ]
Address : [ PRIMARY BUSINESS ADDRESS ]
Email : [ PUBLIC FACING EMAIL ]